Frequently asked Questions
Q. What areas does Driving Moms & Dad cover?
A. Driving Moms & Dads covers up to 100 miles from D.C.
Q. How much notice is needed to secure transportation?
A. We ask that your request be at least 2-3 weeks out from the appointment date.
(we take transportation requests for up to 6 months)
To check if a specific time slot is available
it is recommended that they submit the transportation request form on the
website.
Q. Does Driving Moms & Dads except Medicaid or other insurance payments?
A. No, we do not accept payments from Medicaid or private insurance payments.
Q. What types of payments do you accept?
A. We accept Mastercard, Visa, cash, checks, money orders, and payments can be made online once invoice is emailed to you.
Q. Can you transport someone using a wheelchair?
A. Yes, we transport clients using wheelchairs.
Q. Does the company provide stretcher transportation?
A. No, the company presently only provides ambulatory and non-ambulatory transport.
Q. What are your fees?
A. The rates start at $55.00 per trip (one way) for ambulatory and
$100.00 one-way for wheelchair transportation plus .67 cents per mile
Q. Is there a cancellation fee?
A. Yes, a 24-hour cancellation notice is needed, or a $50.00 fee is charged.
Q. Is there a charge for additional passengers?
A. Yes, all passengers pay full price with the exception of the initial caregiver.
Q. Does your company transport on weekends?
A. Yes, for an additional fee we provide transportation on weekends and holidays, with advance notice.
The weekend starts Friday at 6:00 p.m. and ends Sunday at 5:00 p.m.
Q. Will the driver wait with the client?
A. If requested at the time of booking, our driver or escort will wait for the client. (Additional fees applied)
Q. Does Driving Moms & Dads transport during inclement weather?
A. Yes, we will transport during inclement weather, depending on the severity of the weather and suggestions of the District, Maryland or Virginia local news, weather and school closings.
*There is an additional inclement weather fee. Please inquire when making reservations
Call today 240-223-248 or click on the Transportation Request to submit a request
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WMATA #1606
PSC# 3974
EIN#263961539 DOL OWCP#623786200